Charging the fridge 2 hours later after the fridge is installed. Once turning on the power, let the fridge run for 2 ~ 4 hours until it gets cold, and then put in the food.
TOSHIBA provide standard warranty 2 years on site (spare parts,labour and transport) and 12 years for compressor (Spare Parts only, exclude labour and trabsportain). Labour cost will not covered after 2 years from the date of purchase.
Please refer to user manual or contact TOSHIBA Customer Service at 6655 0088 for more information.
TOSHIBA provide standard warranty 2 years on site (spare parts,labour and transport) and 12 years for motor (Spare Parts only, exclude labour and transportation). Labour cost will not covered after 2 years from the date of purchase.
Please contact TOSHIBA Customer Services Centre @ Address: 151 Lor Chuan, #04-05 (Lobby E), New Tech Park, Singapore 556741; Tel: 6655 0088 for parts stock availability and price.
Yes, we can arrange technician to install the stacking kit, additional charges applied. Please contact us at 6655 0088 and we will arrange within 3 working days.
TOSHIBA customer services will call one working day before to inform the delivery time slot.
Driver will call at least half an hour before arrive.
Driver will do basic installation and test the product.
Please do online register warranty @ https://www.toshiba-lifestyle.com/sg/product-registration
Fill in the information as online warranty register requested, once successed you will receive an auto-reply email.
The serial no is pasted on the carton box and also behind/side of the product (22 characters).
No, we recommend that you do online warranty registration.
No worry, dealer stamp is not required. Please keep the original invoice for verification purposes.
TOSHIBA will have your record if you have done online warranty registration. You can also contact dealer to check your purchase information.
TOSHIBA only provide standard warranty. Extend warranty is covered by your dealer, please contact dealer directly to check EW policy.
Please contact TOSHIBA customer service at 6655 0088 or email us at gmsgcs@sg.toshiba-lifestyle.com to arrange repair services.
For any installation issue, please contact your dealer directly.
Sorry, TOSHIBA Singapore only provide repair service for those product purchased in local. Please look for other contractors for repair services.
