Dear Customer,

We Are delighted with your confidence in purchasing our product and we are confident that the product is designed for your comfort & satisfaction also to fit your needs.

Toshiba guarantees proper after sales service for our products based on the conditions below:

 1. Service centers to repair the products under warranty will only be carried out when the warranty card & the original purchase invoice detailing the date & place of purchase, are presented. Otherwise, the customer will be charged for the repair to be done; even if the product is still claimed to be within the warranty period. It is the responsibility of the customer to prove the product is under warranty & it will happen by showing the above-mentioned documents.

2. All products is warranted against defects and workmanship for period of two years (24 Months) on the entire product (covers labor charges and spare parts).

3. Any tampering with, amending and/or erasing or changing the serial number or model number on the product will render the warranty null and void.

4. The warranty does not cover consumables, dents and scratches or any physical damage or misuse.

5. The warranty will be applied only for the products sold by authorized dealers in the kingdom of Saudi Arabia.

6. Toshiba warranty to repair the product not to replace it. And at our discretion, reserves the right to repair, replace and/or refund this product under warranty.

7. The warranty shall become null and void if the product is tempered with, dismantled, and repaired or had substitute parts fitted by any person not authorized by us.

8. During the product lifetime periods, Toshiba is responsible for providing needed spare parts within 30 days maximum.

9. Spare parts warranty period is three months in case repaired by the Toshiba authorized technician.

10. During product lifetime, in case of spare part unavailability for more than a period of 30 days from the date of product check-up, the customer is entitled to a product replacement given that he/she will bear all depreciation expenses from the date of purchase.

11. Toshiba shall not be responsible nor provide warranty for damage results of:

Fire - Flood - Misuse - Abuse or rough handling - Any natural causes - Incorrect installation - Lighting or power surges/drops - Incorrect operation procedure – nondomestic use – Wear and tear - failure to read and to understand the operation instruction - Unskilled interference with the working parts - Electrical short circuit caused by electricity fluctuations from the average electricity source - Any other causes outside the control of Toshiba.

12. Moreover, Toshiba shall not be responsible nor held liable for any consequential loss or damage of any kind caused by or due to failure or malfunction of this product.

13. Warranty is limited to Saudi Arabia only, and international warranty isn’t applicable.