Contact us
Contact us
Luna New Year Holiday Special Arrangement
Hong Kong Customer Service and Parts Centre: Service hours will be changed to 09:00-12:30 on 16th Feb 2026 and closed from 17th to 19th Feb 2026.
Authorized Macau Service Centre: Service hours will be changed to 09:00-13:00 on 16th Feb 2026 and closed from 17th to 21st Feb 2026.
Site Inspection & Installation Service: Suspended from 16th Feb to 20th Feb 2026.
We apologize for any inconvenience caused!

Hong Kong - Service Hour:
Monday to Friday:09:00 - 12:30 / 13:30 - 17:30
Saturday:09:00 - 13:00

Macau – Service Hour:
Monday to Friday:09:00 - 13:00 / 14:00 - 18:00
Saturday:09:00 - 13:00

Sunday & Public Holidays : Closed

Small appliances carry-in service:
Please visit our service centre with your small home appliances, accessories (if related to the repair), invoice and guarantee card. No prior booking is required.
  • Hong Kong Service Hotline & Whatsapp:
    852 - 2635 9222
    7/F., Wilson Logistics Centre, 24-28 Kung Yip Street, Kwai Chung, N.T., Hong Kong
  • Hong Kong Parts Hotline:
    852 - 2635 9233
    * Advance booking is needed for Parts Sales
  • Authorized Macau Service Centre Hotline:
    853 - 2821 0180
    Av. Vanceslau de Morais 243 Ed. Ind.“Fu Tai”4-Andar F. Macau
  • Hong Kong Air-conditioning Hotline:
    852 - 2707 0688
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Inquiry
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