TERMS & CONDITIONS
These Terms and Conditions (“T&Cs”) govern the “Arctic Cool Lucky Draw Campaign” (“Campaign”) organised by Toshiba Sales and Services Sdn. Bhd. (“Organiser”). By participating in this Campaign, participants agree to be bound by these T&Cs.
The Arctic Cool Lucky Draw Campaign offers customers who purchase selected Toshiba Water Purifier products during the Campaign Period a chance to win prizes with a total value of up to RM39,999, subject to these T&Cs.
The Campaign Period runs from 16 February 2026, 00:00 to 30 April 2026, 23:59.
All eligible purchases with completed installation within this period will automatically be included in the lucky draw.
No registration or submission is required.
Only selected Toshiba Water Purifier models as determined by the Organiser and promoted under the Arctic Cool Campaign are eligible to participate.
The Campaign is open to all Malaysian residents aged 18 years and above, excluding:
Employees of the Organiser
Dealers, contractors, distributors, sub-distributors, or agencies associated with the Organiser
Immediate family members of the above
Purchases must be made from authorised Toshiba dealers, either online or in-store.
Installation of the Toshiba Water Purifier must be completed by 31 May 2026.
Orders with installations completed after 31 May 2026 will not be eligible for the lucky draw.
Only genuine retail purchases are accepted.
Display units, refurbished units, open-box units, or parallel imports are not eligible.
There will be Thirty-One (31) winners selected during the Campaign.
Winners will be selected via a computerised lucky draw system.
Each eligible Toshiba Water Purifier purchase constitutes one (1) lucky draw entry.
Each participant is entitled to win only one (1) prize throughout the Campaign, regardless of the number of eligible purchases.
If a participant’s entry is drawn more than once, the Organiser reserves the right to disregard subsequent draws and redraw another winner.
A total of Thirty-One (31) prizes will be awarded under the Campaign, comprising:
Installation, piping, wiring, accessories, and any additional works are NOT included.
All installation costs and related charges shall be borne entirely by the winner.
All prizes are awarded as-is, are non-transferable, non-exchangeable, and not redeemable for cash.
The Organiser reserves the right to substitute any prize with another of similar value without prior notice.
The list of winners will be announced via Toshiba Malaysia’s Official Social Media Platforms, tentatively on 08 June 2026, including:
Facebook: Toshiba LifeStyle Malaysia
The Organiser reserves the right to verify:
Purchase and installation records
Product serial numbers
Participant identity
Any fraudulent, tampered, or suspicious participation will result in disqualification.
In the event of any dispute arising from this Campaign, the decision of the Organiser shall be final, conclusive, and binding, and no correspondence or appeal will be entertained.
Any inquiry, request, appeal, claim, or correspondence relating to the Campaign made after one (1) year from the Campaign end date shall not be entertained and shall be deemed forfeited.
The Organiser shall not be liable for any delay, failure, or interruption in the Campaign or prize fulfilment due to events beyond its reasonable control, including but not limited to system failures, acts of God, government actions, or courier disruptions.
Winners shall be responsible for any applicable taxes, duties, or fees arising from prize acceptance.
By participating in this Campaign, participants consent to the collection, use, processing, and disclosure of their personal data by the Organiser in accordance with the Personal Data Protection Act 2010 (PDPA) for purposes including campaign administration, verification, prize fulfilment, marketing, and future communications.
The Organiser reserves the right to amend, suspend, extend, or terminate the Campaign or these T&Cs at any time without prior notice.
By participating in the Arctic Cool Lucky Draw Campaign, participants acknowledge that they have read, understood, and agreed to be bound by these Terms and Conditions.
By participating in this Campaign, participants acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions.