Get free 1-to-1 product exchange within 1 year—shop with confidence, use with peace of mind!
From 15 August 2025 to 31 December 2026, enjoy 365 Days Worry-Free 1-to-1 Product Exchange on selected models!
This special campaign reflects our commitment to product quality and your satisfaction—giving you extra peace of mind with every purchase.
Terms & Conditions:
1. Promotion period from 15th August 2025 to 31st December 2026.
2. The 1-to-1 exchange coverage is valid for 365 days from the purchase date, as stated on the product invoice.
3. This program applies strictly to malfunctions caused by manufacturing defects. It does not cover wear and tear, accidental damage or misuse.
4. The program allows for a one-time replacement only within the 365-day coverage period.
5. Customers must register the newly purchased product online via the TSmartLife platform to be eligible for the benefits.
6. The product must be purchased and used within Malaysia.
7. This program excludes any product used for commercial purposes.
8. All other terms and conditions are governed by the standard warranty card provisions.
9. Applicable model: GR-RF695WI-PGY(67),GR-RF690WI-PGY(67),TW-T37BZP115MWM(WT),TD-T37BS90HWM(WT),DW-FL24F7(W)-MY,MX2-STR25SC(WH),TW-T37BZP140MWM(WT),TD-T37BS100HWM(WT),TD-T25BS110HWM(MG),TWD-T25BZU115MWM(MG),TW-T25BZU115MWM(MG),TW-T25BZU105MWM(MG),TW-T25BZP140MWM(MG),TWD-T35BP160MWM(MG),TWD-T40BZU110MWM(WT),TWH-45EMC1PMY(K)-RS,TWH-45EMCPMY(S)-RS,TWH-45EMCPMY(K)-KB,TWH-45MCPMY(S)-WS,DW-15F6(G)-MY,DW-08T3(S)-MY,DW-14F2(BS)-MY,GR-RF680WI-PGY(D4),GR-RF681WI-PGY(D4).
updated as of 4 Feb 2026