TERMS & CONDITIONS
These Terms and Conditions (“T&Cs”) govern the “BEYOND CELEBRATIONS – DOUBLE THE JOY OF HOME” Campaign (“Campaign”) organized by Toshiba Sales and Services Sdn. Bhd. (“Organiser”). By participating, customers agree to comply with all T&Cs stated herein.
1. Campaign Overview
Customers who purchase selected Toshiba products (“Eligible Products”) during the Campaign Period are entitled to redeem Touch ‘n Go (TNG) eWallet credits and/or Free Gifts, subject to these T&Cs and reward availability.
2. Eligible Products
Only the specific models listed in the Campaign product tables and official promotional materials qualify for rewards.
| Category | Model | TnG eWallet (RM) |
| Refrigerator | GR-RF695WI-PGY(67) | 500 |
| GR-RF690WI-PGY(67) | 500 | |
| GR-RF531WI-PMY(60E) | 50 | |
| GR-RF900WI-PMY(06) | 150 | |
| GR-RS905WIA-PGY(67) | 150 | |
| GR-RS910WI-PMY(06) | 100 | |
| GR-RS600WI-PMY(37) | 50 | |
| GR-RS602WI-PMY(49) | 50 | |
| GR-RT624WE-PMY(06) | 50 | |
| GR-RT624WE-PGY(22) | 50 | |
| GR-RT624WE-PMY(37) | 50 | |
| GR-RT623WE-PGY(B5) | 50 | |
| GR-RT559WE-PMY(06) | 50 | |
| GR-RT559WE-PGY(22) | 50 | |
| GR-RT559WE-PMY(37) | 50 | |
| Washer & Dryer | AW-T08DUH2000QM(MG) | 50 |
| AW-T08DUH1800MM(MG) | 50 | |
| AW-T08DU1600LM(MK) | 50 | |
| AW-T08DU1400LM(MK) | 50 | |
| AW-T06DU2000QM(MK) | 50 | |
| TW-T21BU115UWM(MG) | 50 | |
| TW-T21BU105UWM(MG) | 50 | |
| TW-T37BZP115MWM(WT) + TD-T37BS90HWM(WT) | 800 | |
| Small Home Appliances | RC-18ISPMY | 30 |
| RC-18IX1TMY(N) | 20 | |
| RC-10IX1TMY(N) | 20 | |
| RC-18DRVMY(H) | 10 | |
| RC-10DRVMY(H) | 10 | |
| RC-18DHVMY(W) | 10 | |
| RC-18DSUMY(H) | 10 | |
| AF-74CS1TRMY(H) | 20 | |
| KT-15DRUMY(H) | 10 | |
| KT-15DRUMY(W) | 10 | |
| F-DSC80XMY(W) | 30 | |
| F-DSD40XMY(W) | 10 | |
| Mircrowave & Oven | MW3-SAC24SF(BK) | 30 |
| ER-SGS34(K)MY | 30 | |
| ML2-EM30PF(BS) | 20 | |
| Dishwasher | DW-08T1(S)-MY | 50 |
| Water Heater | DSK38ES3MB-RS | 30 |
| TWH-38MSPMY(K)-RS | 30 | |
| TWH-45EMC1PMY(K)-RS | 50 | |
| TWH-45EMCPMY(S)-RS | 50 | |
| TWH-45EMCPMY(K)-KB | 50 | |
| TWH-45MCPMY(S)-WS | 50 | |
| Air-Conditioner | RAS-H10B2KCV2G-M / ACV2G-M | 100 |
| RAS-H13B2KCV2G-M / ACV2G-M | 100 | |
| RAS-H18B2KCV2G-M / ACV2G-M | 150 | |
| RAS-H24B2KCV2G-M / ACV2G-M | 150 |
| Gift | Model | Worth (RM) |
| A | BL-70PR2NMY | 386 |
| B | BL-70PR1NMY | 298 |
| C | F-SYA10(G)MY | 241 |
| D | KT-17SH1NMY | 169 |
| E | BL-60PH2TMY(H) | 159 |
| Category | Model | Gift |
| Refrigerator | GR-RS780WI-PMY(06) | E |
| GR-RS780WI-PGY(22) | E | |
| GR-RS755WIA-PGY(22) | E | |
| GR-RS696WI-PMY(06) | E | |
| GR-RF677WI-PMY(06) | E | |
| GR-RF677WI-PGY(22) | E | |
| GR-RF665WIA-PGY(22) | E | |
| GR-RF611WI-PGY(22) | E | |
| GR-RF608WI-PMY(06) | E | |
| GR-RT835WE-PMY(B5) | E | |
| GR-RT835WE-PMY(58) | E | |
| GR-RT835WE-PGY(XK) | E | |
| GR-RT835WE-PGY(GG) | E | |
| GR-RT735WE-PGY(XK) | E | |
| TW-T25BZP140MWM(MG) + TD-T25BS110HWM(MG) | A | |
| TW-T25BZP115MWM(MG) + TD-T25BS110HWM(MG) | A | |
| TW-T25BZP105MWM(MG) + TD-T25BS110HWM(MG) | A | |
| TW-T21BU140UWM(MG) + TD-BP110GHM(MG) | A | |
| TWD-T35BP160MWM(MG) | D | |
| TWD-T25BZU115MWM(MG) | D | |
| TWD-T21BU95UWM(MG) | D | |
| TWD-T21BU140UWM(MG) | D | |
| TWD-T21BU115UWM(MG) | D | |
| TW-T25BZU115MWM(MG) | D | |
| TW-T25BZU105MWM(MG) | D | |
| TW-T25BZP140MWM(MG) | D | |
| TW-T21BU140UWM(MG) | D | |
| TW-T37BZP115MWM(WT) | D | |
| TD-T37BS90HWM(WT) | D | |
| TD-T25BS110HWM(MG) | D | |
| TD-BP110GHM(MG) | D | |
| Dishwasher | DW-15F6(G)-MY | B |
| DW-14F2(BS)-MY | B | |
| DW-14F1(S)-MY | D | |
| DW-08T3(S)-MY | D | |
| Mircrowave & Oven | MS5-STR30SFZ(BK) | E |
| MS3-STQ20SE(BK) | E | |
| Water Purifier | TWP-W2255TMY(K) | C |
| TWP-W2255TMY(W) | C |
3. Eligibility
The Campaign is open to all Malaysian residents aged 18 and above, excluding:
• Employees of the Organiser,
• Immediate family members of such employees,
• Representatives, agencies, dealers, distributors or subdistributors associated with the Organiser.
4. Campaign Period
The Campaign Period runs from: 1 December 2025, 00:00 to 15 February 2026, 23:59.
5. Redemption Submission Period
Although the Campaign ends on 15 February 2026, the submission form will remain open until 28 February 2026, 23:59.
Submissions received after 28 February 2026 will not be accepted under any circumstances.
6. Right to Amend or Terminate
The Organiser reserves the right to amend, extend, or terminate the Campaign at any time without prior notice.
7. Purchase Requirements
To qualify for rewards:
1. Purchases must be made from authorized Toshiba dealers, online or in-store.
2. All Eligible Products must appear on a single invoice.
3. Only genuine retail purchases are accepted.
Display units, refurbished items, open-box units, or parallel imports are not eligible.
8. Proof of Purchase Requirements
Participants must submit the following:
For single-unit purchases:
• Valid invoice (showing dealer name, purchase date, product model, and price)
• Completed Toshiba Warranty Card
• Clear photo of the product serial number
For combo units (e.g., washer + dryer bundle):
Participants must submit BOTH:
• Warranty card of each unit
• Serial number photo of each unit
Failure to provide all required documents will result in rejection.
Participants may resubmit with complete documentation before 28 February 2026.
9. Submission Method
All submissions must be made via the Campaign Website:
https://www.toshiba-lifestyle.com/my/promotions/beyond-celebrations
No email, WhatsApp, dealer submission, or manual submission is permitted.
10. Reward Availability
Rewards are available on a first-come, first-served basis, while stocks last.
The Organiser may replace any reward with an item of similar value without prior notice.
11. Delivery Timeline for Rewards
Under normal circumstances, rewards will be delivered within 5 to 8 weeks after successful verification.
Participants may check their delivery status at:
https://www.toshiba-lifestyle.com/my/promotions/beyond-celebrations
12. Additional Gift Delivery Conditions
1. Rewards may be delivered separately from the purchased product.
2. Delivery is only within Malaysia.
3. If the participant is unreachable, the courier attempts have failed, or the address is incorrect, the Organiser reserves the right to cancel the reward without replacement.
4. No requests for change of delivery address will be accepted after the submission is approved.
5. Lost, damaged, or stolen rewards after successful delivery will not be replaced.
13. Submission Limits
Each participant is allowed one submission per invoice.
Duplicate submissions using the same invoice or serial number will be disqualified.
14. Verification Rights
The Organiser reserves the right to verify:
• Invoice authenticity
• Product serial numbers
• Warranty card validity
• Participant identity
Suspected fraud or tampering will result in disqualification.
15. Contact Information Accuracy
Participants must ensure that all information provided in the Google Form is accurate, complete, and up to date, including but not limited to:
• Mobile number
• Email address
• Delivery address
The Organiser will not be held responsible for any failed deliveries, rejected shipments, or uncredited rewards resulting from incorrect, incomplete, or subsequently changed participant information.
16. Incomplete or Invalid Submissions
Any submission missing required documents (invoice, warranty card, serial number, personal details) will be rejected.
Resubmission must be completed before 28 February 2026.
17. Notification and Forfeiture
Rejected submissions will not be notified via email, SMS, or any other method.
If the participant does not resubmit with the required information before 28 February 2026, the reward is forfeited.
Participants are responsible for checking their submission status.
18. Touch ‘n Go (TNG) eWallet Credits Conditions
1. The mobile number submitted must belong to the participant, be valid, and remain active until crediting is completed.
2. If crediting fails due to:
• Incorrect number
• Number changed after submission
• Invalid or inactive TNG eWallet account
• Full wallet or wallet not eligible
no appeal, alternative crediting, or reimbursement will be provided.
3. Credits will only be issued to the original participant.
19. Non-Transferability
Rewards are strictly non-transferable, non-exchangeable, and cannot be converted into cash.
20. Disputes
In the event of a dispute, the Organiser’s decision is final and binding.
No further correspondence will be entertained.
21. Ownership of Documents
All submitted documents become the property of the Organiser and will not be returned.
22. Taxes and Fees
Participants are responsible for any additional taxes, duties, or fees associated with the redemption of rewards.
23. Personal Data Use
By participating, participants consent to the Organiser’s use of their personal data for:
• Campaign administration,
• Marketing and promotional activities, and
• Future communication related to Toshiba Sales And Services Sdn. Bhd.
Participants may withdraw consent subject to applicable laws.
24. General Right to Amend
The Organiser reserves the right to revise these T&Cs at any time without prior notice.
By participating in this Campaign, you are acknowledge and agree to abide by the above Terms and Conditions.